Fast Fixes, Scheduled Maintenance, Specialist Support, Development, Optimisation, Hosting, & Much, Much More
Our WordPress Services
Check which of our services you need, then click through to read more about what’s included
Support & Maintenance Plans
- Change WordPress Support & Maintenance Plans bullet points
- Secure Backups
- Core systems, Theme, and Plugin Updates
- Website Edits
- Security, Speed, and Performance Optimisation
- Fast Response Times
- Worldwide Support
WordPress Design
- 10 Step Paint By Numbers Design Process
- Smooth, Simple & Stress-Free
- Avoid Wasting Time With Unnecessary Back And Forth & Revisions
- Sites Can Be Live Within 72hrs After Design Approval
- 1st Domain Free For 12 Months
WordPress Development
- Website Design/Redesign
- Enhance Existing Themes
- Fix Broken Functionality
- Membership & Booking Systems
- eCommerce Facility
WordPress Optimisation
- Enhanced Security Protocols
- Speed Up Your Site
- Regular Performance Checks
- Get The Very Most Out Of Your WordPress Site!
Transfer Design to WordPress
- Transfer Figma/Adobe XD Designs to WordPress
- Avoid Delays & Frustration Of Trying to Build Yourself
- Eliminate Unnecessary Errors & Troubleshooting Time
- Smooth & Correct Transfer Using WordPress Best Practices
- Experienced Specialist WordPress Developers
WordPress Emergency Fix
- 2 Hour response time
- 24 hour, 7 day Per Week Service
- Fix WordPress Core Updates & Plugin updates gone wrong
- Fix Hacked Sites And Remove Malware
WordPress Hosting
- Standard Hosting For Simple Websites
- Advanced Hosting For Business and eCommerce Sites
- Advanced Hosting Plus For High Monthly Visitors – 5GB Storage
WordPress Malware Removal
- Prevent Website Blacklisting Due To Malware Infection
- Full Website Scan To Assess Damage
- Manually Clean or Replace Infected Files
- Our Approach Won’t Affect Your Core Files
- Report On Infected, Cleaned Or Replaced Files
WordPress Migration
- Painless Migration With No Downtime
- Use Of Our Testing Space Before Going Live
- 100% Operational Before Transfer To Live Site
- Carry On Updating Your Site During Migration
- Review & Approve Before Going Live
Website Security Audit
- Examination Of Admin Set Up
- Plugin And Themes Analysis
- User Account Review
- Backup Regime Check
- FTP Accounts Check
- Broken Links Check
- List Of Recommendations Provided
WordPress Custom Plugin
- Upgrade Your User Experience With Bespoke Functionality
- Enhance Existing WordPress Plugins
- Fix Broken Plugins
- Avoid Integration Errors
- Access To Your Dedicated Specialist Developer
Are you a digital agency?
When you become a WP Support Specialists White Label Partner, we look after your clients’ websites so you can get on with what you do best, whilst making extra money in the process!
Frequently Asked Questions
Over 10 years. We’ve fixed thousands of WordPress issues. Small issues, big issues, Malware infected websites, slow hosting, the list is endless. That is what we do day in, day out.
For an Emergency Fix, simply enter details of your problem on our online form and complete the checkout process here. One of our team will come back within 2 hours to help.
For development projects and support & maintenance plans, you can book in directly for a Free Intro Call to discuss your requirements.
For all of our other services, please complete our general Contact Form, selecting the service you require from the drop-down list. We’ll then come back to you to discuss your needs in detail.
Your website, your decision on who you host with.
Hosting with us does provide benefits including a single point of contact and generally faster response times on hosting-related issues.
If you work with your own hosting company, you may need to contact them directly with support issues as some won’t deal with a 3rd party like us.
We’ll need information on your hosting company at the outset to let you know if there are any additional costs involved in supporting your site on specific hosting platforms. 95% of the time there aren’t any, and most times any additional costs are related to hosting services like AWS, Pantheon, or Unsupported hosting via VPS setup etc.
Yes, we do. We use Monday.com and we can create a board for you where you can add your requests, see the progress of your project, and provide feedback.
You will require a domain name and website hosting. Depending on your specific website you may require premium video clips, images, and/or premium plugins that provide specific functionality for your site.
8 am – 6 pm. Based on CET time zone.
Generally, we don’t work weekends. We find that with good planning and execution, it’s not necessary. If you have a specific requirement for this, we can discuss the potential for working on the weekend.
Our pricing model is set up to offer as much value as we can at competitive rates, whilst keeping it as streamlined as possible.
WP Support Specialists are based all over the World, working asynchronously, so we know we can deliver better client support with highly consistent response times using our ticketing system and email.
That being said, if you ever want to discuss your support & maintenance plan or experience, you can email your Client Manager to book a Zoom call.
We know from our own experience, it makes a huge difference to speak to a real human being, or, have a live chat, Facebook message, or email conversation with someone who understands and cares about your business. Someone who “gets” the stress you may be going through.
When people contact us, it’s generally because they want to find a company that specialises in WordPress support and development. That is what we do day-in, day-out. It’s all we do. We don’t work on Joomla! sites, Squarespace sites, or anything else – We are WordPress through and through.
We’ve fixed thousands of WordPress issues. Small issues, big issues, Malware infected websites, slow hosting, the list is endless. We’ve added customisations, developed new functionality, and even created new websites for clients that have made them very happy.
