WordPress is a popular content management system (CMS) that powers millions of websites around the world.
While WordPress is generally quite reliable, it’s important to remember that it is software and like all software, it can occasionally have issues. That’s why it’s important to have a support and maintenance package in place for your WordPress site.
In this blog post, we’ll discuss the importance of support and maintenance for WordPress sites, and we’ll also take a look at some of the most common issues that can show up on WordPress sites. Let’s get started!
Why Does My WordPress Site Need Support?
WordPress is a popular CMS and as such, it can have problems for your website when unexpected issues pop up.
Ensuring your website is always functional for potential customers or visitors is key to maintaining a good site. Even just 1 or 2 things that pop up for a day is enough to stop a potential client from coming back.
This is because first impressions are the most important and if your WordPress site is displaying an error or has some other issue that’s stopping people from seeing your site, they will likely go somewhere else.
The worst part of WordPress issues is that you can’t always anticipate what might pop up as WordPress updates are released periodically. These updates can break things on your WordPress website in some cases.
In addition, WordPress sites often require occasional troubleshooting and bug fixes. Support staff that sell these packages will be able to help you with these issues quickly and efficiently so that you can get back to running your business.
Let’s take a look at the most common issues that show up on WordPress sites.
Updates Break Things on Your Site
As mentioned above, WordPress updates can sometimes break things on your WordPress website. This is because WordPress is a complex piece of software and with each update, new potential issues can arise.
If you’re not having regular support and maintenance done on your WordPress site, then you may not be aware of these broken elements until it’s too late. By that point, visitors to your website will likely have already left due to the error messages they encountered.
In some cases, an update might break something small such as a plugin or widget but in other cases, it could break something more significant such as your entire website.
This is why it’s important to have someone who’s familiar with WordPress keep an eye on things so that any broken elements are fixed quickly and efficiently.
Hackers Causing Problems
In WordPress, a lot of the security issues that show up on WordPress sites are due to hackers.
The WordPress core software is generally secure and it’s updated frequently in order to prevent security issues but when plugins or themes aren’t updated regularly, this leaves your WordPress site open for attack by hackers.
If you’re not having someone keep watch on your WordPress site for you then you may not know if there have been any changes made by hackers and something malicious has already happened.
A common type of hacking includes phishing attacks where hackers try to get information from users such as login credentials or payment details.
Malware Infections
Connected to hackers are malware infections. These are unwanted software or scripts that can do damage to your WordPress site such as stealing information from users, changing data and even taking down the entire WordPress website.
In some cases, these malicious programs may be installed by hackers but other times they’re simply poorly written code within a plugin or theme that has been installed on your WordPress site.
Not keeping watch over things means it could take weeks before you find out about the issue. If no one else is looking for potential infections happening when maintaining a WordPress site, it can be tricky to notice some of the more intelligent Malware programs.
This is why support packages are important.
Website Performance Issues
If your WordPress site is running slow or there are performance issues then this can be a serious problem.
It’s one thing if the WordPress site loads slowly because of poor hosting but it’s another thing altogether if plugins, theme code and database queries that are poorly written cause performance problems.
Poorly written WordPress themes and plugin code will take longer to render on your WordPress website than well-written ones. This causes slower load times which affect visitors negatively as they’ll likely leave before the page has loaded all the way through in some cases.
This also lowers SEO rankings meaning people won’t find your WordPress website when they search for keywords related to what you offer within Google Search or similar search engines like Bing.
A Bad User Experience
If your WordPress website isn’t updated, looks bad or is difficult to use then this can give a poor user experience.
In WordPress, there are many themes and plugins that are available for free download on the internet. While some of these are high quality, others aren’t and can lead to a bad user experience on your WordPress site.
This may include elements such as an ugly theme design, poorly coded plugins that break the layout of your pages, sliders that don’t work properly and more.
The combination of all these things can create a frustrating experience for users who visit your WordPress website. They may not be able to find what they’re looking for or it might take them longer than necessary to do so because of all the broken elements on your WordPress site.
This is another reason why it’s important to have someone who’s familiar with WordPress supporting your site. They can ensure that all the plugins and themes are updated, code is well written and everything is running smoothly. This will result in a better user experience for everyone who visits your WordPress website.
You Need A Support Team Who Can Help 24/7
All of these issues can pop up on short notice. And when your website or blog gets some traction, converting potential visitors into new customers is all about first impressions.
You can’t afford to have these issues plague your site, so you need a dedicated team who can help find problems, troubleshoot them and have them fixed fast, all while maintaining security and the feel you want your site to have.
You need the WP Support Specialists.
We’re here to help you protect and serve your WordPress website. We offer all our WordPress services that cover every aspect of your site, including:
- Emergency fixes with 2 hour response time
- Maintenance
- Development
- Optimisation
- Hosting
- Migration
- Security Audits
- And much more
We can give you the WordPress website you always wanted without the headaches. Attract new customers and make your existing ones happy.
Visit our Services page to find more information on all of the WP Support Specialists services and pricing.
